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Recipients of the Award of Service Excellence (AOSE)

The recipient of the 2019 Award of Service Excellence is Cheryl A. Acres, RN, CCM, CDP 

The 2019 Award of Service Excellence recipient is Cheryl A. Acres, RN, CCM, CDP.

Ms. Acres has been an RN for over 39 years, and in 1998, obtained her certification as a case manager (CCM). Her clinical practice area includes acute care and home health care. Her case management career has included group health insurance, home health care, Workers’ Compensation, disability management and consulting. Ms. Acres’ areas of expertise include geriatrics, chronic illnesses, complex medical/surgical care, brain injuries, spinal cord injury, wound care, oncology and transplants.

As an RN, Certified Case Manager (CCM), Ms. Acres advocates for clients and their families through the healthcare maze, focusing on ethical, timely and quality services. She founded her company, Comprehensive Care Management LLC in 2007, in order to assist seniors and families to develop a care road map, providing education about illness and services for their aging loved ones. With her extensive healthcare background and training, Ms. Acres has a broad knowledge of health and service providers, to aid seniors with their goals of maintaining health, independence, and aging with dignity.

She is a long term member of the Case Management Society of America (www.cmsa.org) as well as being a DFW CMSA Chapter Leader (www.dfwcmsa.com). She was the recipient of the DFW CMSA Chapter’s Case Manager of the Year award in 2006 and an Honorable Mention in Geriatric Care Management from Dorland Health People Awards. She is also a current member of the Aging Life Care Association(www.alca.org) and the Dallas Area Gerontological Society (www.dags.org) and has obtained her Certified Dementia Practitioner (CDP) certification.

Previous Recipients

2017 - Patricia Noonan

2016 - Ellen Fink- Samnick

2015 - Janet Coulter

2014- Deborah Gutteridge

2013- Sheila K. McGlone

2012 – Barbara Mackey-Zeigler

2011 – Carol A. Gleason

2010 – Derenda Lovelace

2009 – Betty Overbey

2008 – Elaine Miller

2007 – Pam Davis

2006 – Bobbi Rosenkranz

2004 – Laura Deming

2003 – Lizbeth Zemke

2002 – Jean O'Leary







Case Management Society of America
6301 Ranch Drive
Little Rock, AR 72223