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Integrated Case Management Training

Integrated Case Management Training Program

CMSA’s Integrated Case Management (ICM) program is an intensive, advanced program that includes self-study and interactive face-to-face training to better prepare case managers for the work needed to impact complex populations, both adult and pediatric.

Organizations and individual case managers are challenged to demonstrate improved health outcomes for populations that have multi-morbid health conditions.  Often, these clients experience challenges and barriers with medical and behavioral conditions, as well as social issues.  The complexity present can be overwhelming to the not only the client, but also to the healthcare team attempting to assist.

CMSA’s ICM program provides multiple strategies to engage clients, stratify risk, and develop care plans to mitigate risk and help clients achieve improved health and well-being. Our training includes review of “CMSA’s Integrated Case Management Manual: For Case Managers by Case Managers,” 3 hours of webinar presentations and 12-16 hours of face-to-face practical application of the method.


Topics Included

  • The Evolution of Case Management and the Professional Case Manager
  • Mechanics of ICM, Health Complexity, and Integration between Behavioral Health and Physical Health
  • Common Physical and Mental Health Conditions
  • Addressing Social Determinates: Clinical versus Non-Clinical Issues
  • Professional Case Management Accreditation Care Coordination Measures and Outcomes


Program Elements

  • ICM Manual Study
  • Webinar training sessions
  • Face to face training
  • Nursing, Social Work and CCM CEU’s: 30 hours at completion of the program
  • Certificate in Integrated Case Management upon completion of the program

Ready to improve your practice?

Case Management Society of America
6301 Ranch Drive
Little Rock, AR 72223