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If you are a government leader, staff member or policy maker wanting to learn more about case management or what CMSA has to offer, please contact us at:

(501) 225-2229 or email us.

CMSA's Standards of Practice for Case Management

CMSA's Standards of Practice for Case Management, revised 2010Download a copy of CMSA's Standards of Practice for Case Management which provides voluntary practice guidelines for the case management industry and are intended to identify and address important foundational knowledge and skills of the case manager within a spectrum of case management practice settings and specialties.

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About Case Management & CMSA

Case Managers are at the center of care delivery for patients. They serve as a patient advocate and resource as well as providing critical information and recommendations to the rest of the care team: physicians, surgeons, nurses, administrators, benefits coordinators, employers and family caregivers. In this role they break down silos, open up new efficient paths for health care delivery and ensure the adequate utilization of resources, all while focusing on the primary goal: effective care of the patient.

The Case Management Society of America is the oldest and largest professional organization dedicated to delivery of care management services across practice settings and care models. CMSA provides educational, networking and professional resources for its members and seeks to connect case managers, products and service providers, consumers and policy makers to ensure optimal delivery of care management services. This site is focused on helping legislators and policy makers better understand the role case management plays in health care delivery and how to ensure patients receive the best care possible.

Case Management Adherence Guidelines
Core Curriculum