On Thursday, September 17, CMSA’s National Board and Public Policy Committee united on Capitol Hill with 55 members of its member community of case managers to address the value that professional certified case managers bring to patients/clients/caregivers and the health care system.
Patricia Noonan, Chair of CMSA’s Public Policy Committee, stated “We are committed to ensuring that members of Congress know who we are and the significance of professional case management’s role in delivering quality, efficient health care across America. Each year it is so exciting to see the passion and commitment professional case managers convey as they share their stories with their Congressional leaders as to how they are ensuring safe, quality, and efficient care working in collaboration with the care team.”
“It was so awesome to hear professional case managers identify they are the experts in their profession and verbalized the need for title protection. We need to keep the momentum going at the local, state, and federal levels” noted Chriss Wheeler, Vice-Chair CMSA Public Policy Committee.
During 77 Hill appointments, case managers met with their individual representative from the House and Senate and communicated these legislative issues to advocate for:
• Increased use of licensed, qualified professional case managers
• Setting standards of practice for case management in policy
• Setting qualifications for professional case management in policy
• Recognition of professional case managers as a vital collaborative partner in the care team
The CMSA’s leadership had the opportunity to engage with Policy Director from the Center for Medicare and Medicaid Innovation (CMMI) and Associate Director of the White House office of Public Engagement, the Executive Office of the President, to share the same message.
Kathy Fraser, CMSA President and Cheri Lattimer CMSA Executive Director sum it up best by saying “It is always exciting when case managers meet with legislative leaders. What a great opportunity case managers have today to shape and change how healthcare services are delivered and bring recognition of the “value add” they deliver to providers, patients and caregivers”. Both CMSA leaders agreed that while on the Hill, case managers themselves were able to express the need for a stronger focus on case management services provided by professional case managers in order to enhance the patient and family caregiver’s experience and improve patient safety.
"What a great opportunity case managers have today to shape and change how healthcare services are delivered and bring recognition of the “value add” they deliver to providers, patients and caregivers”, they both said.
CMSA’s virtual community also participated in Hill Day-related updates on Twitter, Facebook and LinkedIn. This activity resulted in numerous views and actions including many shares and retweets. It’s not too late to unite your voice with your colleagues – send a letter to your representative and share a story of how professional case managers improve care for their patients and family caregivers!