Case Management Society of America

SESSION I — Motivational Interviewing Review At the end of this session, participants should be able to:
	Describe the spirit of motivational interviewing Compare and contrast the biomedical model of communication versus the psychosocial model of communication Understand why persuasive communication is ineffective with patients who are resistant or ambivalence Describe the importance of the decisional balance concept Distinguish between readiness for change, ambivalence, resistance and dissonance and their role in motivation Explain the relationship between the righting reflex and paradoxical responses Describe the menu of strategies Distinguish between arguing, rolling with resistance, and developing discrepancies Discuss the READS principles and give examples of each Use readiness, importance and confidence rulers and the envelope
SESSION II — Importance and "They Said What?" Exercises At the end of this session, participants should be able to:
	Identify the most important learnings and principles of motivational interviewing Describe what points still remain "muddy" or difficult Work within a small group to identify effective motivational interviewing responses to written prompts Learn additional responses from other groups
SESSION III — Transition Exercises I & II At the end of this session, participants should be able to:
	Individually create a motivational interviewing dialog by responding to a written case scenario Use appropriate motivational interviewing skills and strategies to manage a patient scenario Critique other participants' responses to a patient scenario
SESSION IV — Synthesis Exercises: Facilitated At the end of this session, participants should be able to:
	Effectively use motivational interviewing skills to assist a simulated patient in choosing appropriate health behaviors Constructively evaluate other participants’ role playing using motivational interviewing skills
SESSION V — Synthesis Exercises: Small Group At the end of this session, participants should be able to:
	Effectively use motivational interviewing skills to assist a simulated patient in choosing appropriate health behaviors Constructively evaluate other participants’ role playing using motivational interviewing skills