Kathleen Walsh, RN, PhD (c) is a Consulting Associate with The Center for Case Management, has over 30 years of strong nursing experience in the clinical, administrative, and educational arenas. Her vast knowledge of emergency care highlights her expertise in emergency department (ED) case managment (CM). Over ten years ago, Ms Walsh pioneered the ED CM roles at Massachusetts General Hospital, a 900 bed level one trauma center in Boston, MA. Prior positions include Clinical Staff Nurse, Clinical Nurse Specialist, and Director of Education. She holds a Master's Degree from Boston College and is currently working on her PhD dissertation in Nurse Presence from the University of Connecticut. Through her abilities and consults, Kathy has helped numerous ED across the country establish case management.