Polly K. Howard, MSN, RN, CCM             Director of Care Management Johns Hopkins Healthcare Glen Burnie, MD             Polly Howard is Director of Care Management at Johns Hopkins Healthcare. This organization provides managed care infrastructure and support and care management throughout the state of Maryland. Johns Hopkins Healthcare provides care for Medicaid recipients and for military dependents and retired military through a Department of Defense contract. Ms. Howard has been instrumental in developing and advancing case and disease management programs for Johns Hopkins Healthcare. She currently manages inpatient utilization management including, subacute care, rehabilitative care, acute inpatient, and mental health. In addition, Ms. Howard manages substance abuse treatment, and case and disease management programs. Prior to serving as Director, she was a Program Manager responsible for Telemedicine, asthma, and other disease management programs. She received her BSN from University of Maryland and a MSN from University of Delaware. She is a certified case manager. Her work experience is extensive within hospitals with her clinical background is trauma and critical care. Ms. Howard’s experience in managed care organizations consist of commercial, Medicare, and Medicare businesses. She successfully functioned in a variety of roles from case manager, to utilization review nurse, administrator, and hospitalist coordinator. Ms. Howard has presented poster presentations at CMSA. She has also lectured at national conferences on topics such as case management, and utilization review. Disclosure:  None.