Second Annual Town Hall Meeting: 

Understanding How to Establish the Right Case Load and Acuity Level for Case Managers

Over a year ago, CMSA and NASW convened the Case Load Work Group to study and report on ways to improve how case management case loads and acuity levels are established. Prior to the June, 2008, CMSA annual meeting, the Work Group is scheduled to publish a white paper discussing this topic – which will systematically address and report on this issue.   

This Second Annual Town Hall Meeting will feature an interactive session that will continue to identify and discuss the factors that directly or indirectly impact case loads including the:   

v  Initial elements impacting case loads;

v  Initial and on-going comprehensive needs assessments;

v  The actual case management intervention(s); and

v  The desired outcomes. 

1.     Review the key factors that impact patient case loads for case managers: Initial Elements.

2.     Review the key factors that impact patient case loads for case managers:  Comprehensive Needs Assessment.

3.     Review the key factors that impact patient case loads for case managers: Examining Business and Clinical Outcomes.