KS02       Title: Fired Up -- Not Burned Out Date: Thursday, June 19, 2008 Time: 10:00 AM - 11:30 AM Type: KEYNOTE Level: INTERMEDIATE Track: - Sponsor(s): Roche Speaker(s): Sherry L. Aliotta The challenges of healthcare delivery ensure a fast-paced, stressful environment. Case managers routinely deal with the most challenging patients and circumstances. It is easy to get lost in the minutia and overwhelmed by the day-to-day.  What can we do to be fired up and not burned out?   This presentation will highlight things that case managers have to get excited about, and how to survive the current realities. Meeting challenges head on and positioning yourself for future success will keep you excited and stave off the factors that lead to burn out. Many speakers “Talk the Talk,” but this speaker has “Walked the Walk.” Futuristic, Inspirational, and Practical – This presentation celebrates case management for what it has been, what it is, where it is going, and how to enjoy the ride.  Objectives: Differentiate motivation from unrealistic goal setting.   Recognize the role of the case manager in the American Health Care System.   Employ selected tactics to maintain perspective and goal focus.   Identify and list symptoms of burnout.   Establish personal goals.   Express positive outlook for the future of case management.