However, the case manager paradigm is built upon telling patients what to do rather than making them stretch their brains and build efficacy. And, it focuses on specific risks and behaviors and doesn’t integrate the bigger picture that drives self-care and well-being. To be at the cutting edge, it’s time for healthcare providers to model efficacy (personally) and to learn how to enable efficacy through the growth-promoting relationship of health coaching. This workshop will introduce evidence-based skills and processes drawn from the new domain of coaching psychology to help case managers outgrow the expert approach and empower people to drive the healthcare system to meet their needs, and be well.