About Case Management & CMSA

Case Managers are at the center of care delivery for patients. They serve as a patient advocate and resource as well as providing critical information and recommendations to the rest of the care team: physicians, surgeons, nurses, administrators, benefits coordinators, employers and family caregivers. In this role they break down silos, open up new efficient paths for health care delivery and ensure the adequate utilization of resources, all while focusing on the primary goal: effective care of the patient.

The Case Management Society of America is the oldest and largest professional organization dedicated to delivery of care management services across practice settings and care models. CMSA provides educational, networking and professional resources for its members and seeks to connect case managers, products and service providers, consumers and policy makers to ensure optimal delivery of care management services. This site is focused on helping legislators and policy makers better understand the role case management plays in health care delivery and how to ensure patients receive the best care possible.