Case Management Society of America > Individual > Member Resources > Standards of Practice for Case Management

CMSA's newly revised Standards of Practice for Case Management (revised 2010) is a dynamic and timely document which establishes formal written standards of practice from a variety of disciplines.

The Standards of Practice for Case Management were first introduced by the CMSA in 1995 and then revised in 2002. We are pleased to offer the Standards of Practice for Case Management, 2010 revision, which provides voluntary practice guidelines for the case management industry. The Standards of Practice are intended to identify and address important foundational knowledge and skills of the case manager within a spectrum of case management practice settings and specialties.

The 2010 Standards reflect many changes in the industry, which resonate with current practice today. Some of these changes include the following:

Minimizing fragmentation in the health care system
Using evidence-based guidelines in practice
Navigating transitions of care

Incorporating adherence guidelines and other standardized practice tools
Expanding the interdisciplinary team in planning care for individuals
And improving patient safety

We believe that these are all important factors that case managers need to address in their practices. The 2010 Standards of Practice contain information about case management practice, including definition, practice settings, roles, functions, activities, case management process, philosophy and guiding principles, as well as the standards and how they are demonstrated.

This document is intended for voluntary use and is not intended to replace relevant legal or professional practice requirements.

One free printed version is sent to each new CMSA member within 2-3 weeks of joining.

Order Printed Copies of the Standards of Practice

Purchase your copy of CMSA's Standards of Practice completing the CMSA Order Form.

Reprint Request Permissions

Need to reprint portions of the Standards of Practice? You can request permission from CMSA by downloading and completing the SOP Reprint Request Form below:

SOP Reprint Request Form