Why Integrated Case Management?
Today’s health care is fragmented. Thus, one of the greatest challenges for patients with chronic medical conditions and concurrent mental health needs, often those with the highest health service use, is to receive coordinated care and assistance that will stabilize medical and mental health symptoms while also addressing social and health system factors that contribute to poor outcomes. This is aggravated by the fact that case managers with medical backgrounds do not feel competent to assist with mental health needs and those with mental health backgrounds do not feel competent to assist with medical needs.
The ICM training program was developed to allow case managers coming from either medical or mental health backgrounds to transition to a holistic assessment and assistance approach that allows them to help patients with barriers to improvement in any complexity domain from case management initiation to graduation.
Read "A Case for Integrated Case Management" by CMSA Executive Director Cheri Lattimer, RN, BSN