How Can I Find a Case Manager?

This depends on your situation. If you are hospitalized or dealing with a system such as workers’ compensation, you may be linked automatically with a case manager. Don’t hesitate to ask if you are unsure. Otherwise, your health care provider, school, employee assistance program, or community service agency may be able to refer you. Local departments of aging and disabilities, health, and social services frequently offer case management services or may be able to refer you to case management agencies or professionals.  

Case Managers often use CMSA's Case Management Industry Directory to search across thousands of U.S. health care providers in more than 100 categories, such as homecare, rehabilitation, long-term care, disease management & specialty services, psychiatrics & addiction, and more. As a consumer, you can also use this online, searchable guide to identify independent case managers and care management organizations to assist you in the management of your health care needs. Visit the online directory at http://caremanagementindustrydirectory.com/

Licensed social workers who provide case management services are listed in the National Social Worker Finder. Search by specialty area, such as aging; then click on an individual provider from the listing and look for case management under theoretical approach.

Regardless of whether you personally select a case manager or are paired with one you did not choose, it is essential that you feel comfortable with her or his approach. Don’t be afraid to assert your needs, perceptions, and goals. Case management should always involve, and directly benefit, you or your loved ones.