Case Management Society of America > Collaborative Practice Summit 2009

OUR THOUGHT LEADERS

MODELS OF CARE – SUPER SESSION I

Eric A. Coleman, MD, MPH, is Professor of Medicine within the Divisions of Health Care Policy and Research and Geriatric Medicine at the University of Colorado at Denver and Health Sciences Center. Dr. Coleman is the Director of the Care Transitions Program, aimed at improving quality and safety during times of care “hand-offs”. He is also the Executive Director of the Practice Change Fellows Program, designed to build leadership capacity among health care professionals who are responsible for geriatric programs and service lines. As a board-certified geriatrician, Dr. Coleman maintains direct patient care responsibility for older adults in ambulatory, acute, and subacute care settings. Dr. Coleman's bridges innovation and practice through: (1) enhancing the role of patients and caregivers in improving the quality of their care transitions across acute and post-acute settings; (2) measuring quality of care transitions from the perspective of patients and caregivers; (3) implementing system-level practice improvement interventions and (4) using health information technology to promote safe and effective care transitions. For more information please go to http://www.caretransitions.org/ or http://www.practicechangefellows.org/.

Carol Levine is the director of the United Hospital Fund’s Families and Health Care Project. She also directed The Orphan Project: Families and Children in the HIV Epidemic, which she founded in 1991. She was the director of the Citizens Commission on AIDS in New York City from 1987 to 1991. As a senior staff associate of The Hastings Center, she edited the Hastings Center Report. In 1993 she was awarded the MacArthur Foundation Fellowship for her work in AIDS policy and ethics. Levine is the editor of Always on Call: When Illness Turns Families into Caregivers (2000) published by the United Hospital Fund.

Since 1990, Dr. Mary D. Naylor, PhD, RN has led an interdisciplinary program of research designed to improve the quality of care, decrease unnecessary hospitalizations and reduce health care costs for vulnerable community-based elders. To date, Dr. Naylor and her research team have completed three National Institutes of Health funded randomized clinical trials testing the Advanced Practice Nurse Transitional Care Model, an innovative approach to addressing the needs of high risk chronically- ill elders and their caregivers. Dr. Naylor is also the National Program Director for the Robert Wood Johnson Foundation program, Interdisciplinary Nursing Quality Research Initiative (INQRI). In recognition of her research and leadership, Dr. Naylor has received numerous awards. In 2004, she was the first nurse selected as a McCann Scholar, the only national award by a private foundation that recognizes outstanding mentors in medicine, nursing, and science. In 2005, Dr. Naylor was elected to the National Academy of Sciences, Institute of Medicine.

Nationally recognized for her leadership in the administration of health care organizations, W. June Simmons is a visionary in developing innovative approaches to health care delivery in the 21st century. Throughout her distinguished career, she has been instrumental in creating, funding and operating forward-looking health and social services research and programs. As founding President/CEO of Partners in Care Foundation, Simmons strongly believes that healthcare and social delivery of services need to change, especially in community and home settings. She takes an active role in developing initiatives and pro-active programs which meet the mutual needs of patient populations, providers, and health care delivery networks to encourage cost-effective, patient-friendly integration of care from hospital to home and community. Under her leadership, Partners has grown ten-fold since its establishment in 1998 and has been awarded major grants to investigate and evaluate new models of health care and social service delivery, including managed care environments.

PERFORMANCE MEASURES – SUPER SESSION II

Dr. Chad Boult, MD, MPH, MBA, is the Eugene and Mildred Professor of Health Policy and Management at the Johns Hopkins Bloomberg School of Public Health. He directs the Roger C. Lipitz Center for Integrated Health Care and holds joint appointments on the faculties of the Johns Hopkins University Schools of Medicine and Nursing. A geriatrician for 20 years, he has extensive experience in developing, testing, evaluating, and diffusing new models of health care for older persons. His current research includes Guided Care, a novel, multidisciplinary model of primary care for older people with multiple chronic conditions. Additional information is available at: www.jhsph.edu/LipitzCenter and http://www.guidedcare.org/.

Del M. Conyers, M.P.H., is the Senior Program Director for Performance Measures at The National Quality Forum (NQF), a private, not-for-profit membership organization established in 1999 to develop and implement a national strategy for healthcare quality measurement and reporting. Mr. Conyers assists the Senior Vice President for Performance Measures and the Managing Director for Performance Measures with the overall day-to-day management and direction of the program staff and project portfolio. He also is responsible for the execution and oversight of NQF projects, including consensus development projects, special projects and workshops. Since joining NQF in 2004, Mr. Conyers has overseen numerous projects relating to cancer care quality, emergency care and diagnostic imaging efficiency. Most recently, he began directing a project to endorse a set of preferred practices and performance measures in care coordination. Mr. Conyers received his M.P.H. in epidemiology from the George Washington University School of Public Health and Health Services and his B.A. in psychology from Morehouse College.

As a partner in Insight Therapeutics, a research and patient care consulting firm, H. Edward Davidson, PharmD, MPH is also an Assistant Professor at the Glennan Center for Geriatrics and Gerontology at Eastern VA Med School. In addition, he is Editor-in-Chief of THE CONSULTANT PHARMACIST, the journal of the American Society of Consultant Pharmacists representing pharmacists providing care to seniors in organized and other health care settings. Davidson also serves on the National Transitions of Care (NTOCC) Advisory Task Force.

Anne Jones, RN, MBA, CMCN, CPUM, is a Director at Humana, Inc., in Louisville, Kentucky, a group health insurance organization committed to helping employers manage their health care costs, guiding consumers to make informed health and benefits decisions, and giving back to the communities we serve. Jones attended Sullivan University 2003 - 2004.

TECHNOLOGY – SUPER SESSION III

Bill Crounse, MD, is Senior Director, Worldwide Health for the Microsoft Corporation. He is responsible for providing thought leadership, vision, and strategy for Microsoft technologies and solutions in the healthcare provider industry. He is also responsible for working with industry partners and healthcare organizations to help them benefit from using Microsoft technologies and solutions as an essential platform for line-of-business applications in the healthcare industry. Dr. Crounse travels nationally and internationally to evangelize the use of information technology as a way to improve care quality and safety, and the satisfaction of those who provide and receive it. Prior to joining Microsoft, Dr. Crounse was Senior Vice President and Chief Medical Information Officer for Overlake Hospital Medical Center and the Overlake Venture Center in Bellevue, Washington. He is also a founder of a company that worked in partnership with Microsoft to improve connectivity between physicians and their patients. In addition, Dr. Crounse was Vice President and CIO for Overlake Hospital Medical Center, a not-for-profit community hospital honored by Hospitals and Health Networks as one of the nations “most wired” and most innovative hospitals. Dr. Crounse is a frequent keynote speaker at national and international conferences and healthcare leadership events on the application of information technology in medicine and e-health initiatives. He is also an expert on the growing consumer movement in healthcare and employer perspectives and issues in the provision of healthcare benefits. Dr. Crounse is known locally and nationally for his work in medical communications. He has written and produced dozens of articles, audio-casts and videos for www.microsoft.com/health and is the primary contributor to Microsoft’s Health Blog http://blogs/msdn.com/healthblog/ . He has been a medical writer/editor for the Microsoft Corporation’s employee Intranet site, and was Medical Editor for KIRO-TV, Channel 7 (CBS) in Seattle. He has also served as a physician broadcaster and medical editor for KOMO-TV (ABC Seattle), ABC Network News (The Health Show), Lifetime Medical Television (Physicians Journal Update), The Discovery Channel, and Medical News Network. Dr. Crounse, a residency trained family physician, is a graduate of the Medical University of Ohio. He practiced medicine in Seattle for 20 years. Prior to joining Overlake Hospital in 1995, Dr. Crounse was a physician and medical executive with Virginia Mason Medical Center and Group Health in Seattle.

David C. Kibbe, MD, MBA, is well known as an innovator and independent mind in the field of health information technology in the United States. A respected technologist, entrepreneur, and co-developer of the ASTM Continuity of Care Record, CCR, standard – which utilizes XML for interoperable health information exchange – he is also an experienced clinician who practiced medicine in private and academic settings for more than 15 years, while also teaching informatics at the School of Public Health, University of North Carolina at Chapel Hill. He has started two medical software companies; and, in 2005, was voted one of the 50 Most Powerful Physician Executives in Healthcare by readers of the magazine Modern Physician. Dr. Kibbe is frequently sought after as a speaker on topics that range from the economics of small practice adoption of EMRs, to privacy and security of health data exchange, to Web 2.0 applications applied to consumer health care delivery. From 2002 until 2006, Dr. Kibbe was the founding Director of the Center for Health Information Technology for the American Academy of Family Physicians (AAFP), the membership organization that represents over 95,000 U.S. family doctors. The Center is now the locus of the AAFP’s technical expertise, advocacy, research and member services associated with HIT, and a leading national resource on information and communications technology for physicians. During Dr. Kibbe’s tenure as Director of the Center for HIT, AAFP physician member adoption and use of EHRs more than tripled, from 12% to over 40%. He remains affiliated with the AAFP as a Senior Advisor to the Center. Dr. Kibbe currently serves on a number of national boards and workgroups involved in health information technology (HIT) standards and certification. Dr. Kibbe has authored numerous peer-reviewed articles and several book chapters on e-health, computer security, and HIPAA; and is co-author of the The AMA's Field Guide to HIPAA Implementation, an American Medical Association publication. He is a frequent speaker on HIPAA privacy and security compliance for clinical audiences around the country. Dr. Kibbe received his BA from Harvard University, MD from Case-Western Reserve University School of Medicine, and his MBA from the University of Texas at Austin.

Hugh Lee is President of Fusion Productions, a company that integrates design, production, and technology services for the meeting and incentives industry. Some of Lee’s industry involvements and accomplishments include: Chairman of the Board, 2004-2005, Meeting Professionals International Inductee to the 2002 Convention Industry Council Hall of Leaders Inductee to the American Society of Association Executives’ Academy of Leaders Member of the Executive Committee for Meeting Professionals International Recipient of the 1996 Industry Award from Meeting Professionals International, given to those who elevate the meeting industry Keynote at AsiaPacific Incentive & Meetings Expo in Melbourne, Australia, addressing the convergence of technology and its impact on the meeting industry

Donald Dea has a record of high-level success in the global technology, marketing, and business development areas. He has an MBA from the Fuqua School of Business, Duke University, and graduated from MIT’s distinguished Sloan School of Management’s Senior Executive Program. Don served as Special Assistant to the Attorney General in the President’s Executive Exchange Program. Mr. Dea's career includes: General Manager of U.S. Customer Operations for the Xerox Corporation, responsible for digital channel sales and marketing and for developing strategic partnerships with groups such as EDS, Novell, Scitex, and Arthur Andersen. He also served as Xerox’s General Manager of OEM/VAR U.S. Channels. As co-founder of Alaris Corporation, he developed a family of 486 and Pentium PCs, and established a global distribution network that included Europe, U.S., South America, Pacific Rim, and the Middle East. Alaris grew from start up to over $90 million in sales in three years.