Case Management Society of America > Collaborative Practice Summit 2009

SUMMIT POLICIES

Cancellation, Refund & Transfer Policy

All requests for cancellations and refunds should be faxed or emailed to Cheryl Wills, CMSA Registrar at cwills@acminet.com or faxed to (501) 221-9068. Cancellations will only be considered when received in writing. You may receive a full refund for your conference registration (less a $100 processing fee) for written cancellations received by CMSA on or before January 1, 2009.

Written notices of cancellation received January 2, 2009 through February 1, 2009 will be assessed a $200 processing fee. Only medically verifiable cancellations will be considered for partial refund from February 2 to March 15, 2009. If you do not receive a reply from CMSA regarding your faxed cancellation within two business days, please email Cheryl Wills at cwills@acminet.com before the deadline to document your request.

Registrants that do not attend the conference and do not contact CMSA (via written correspondence as noted above) prior to the end of the show automatically forfeit all registration fees paid unless the ability to contact us was due to a verifiable emergency medical issue that occurred within one week prior to the start of the conference. In this instance, the postmarked deadline to receive the request for a partial refund is March 15, 2009. Regretfully, no considerations will be made after this date.

Replacements / Transfers

If you are unable to attend for any reason, you may transfer your registration to another person without penalty. Simply fax or mail a copy of your confirmation letter with a cover letter stating your request along with a completed registration form from the person replacing you to CMSA at:

Collaborative Practice Summit 2009
6301 Ranch Drive,
Little Rock, AR 72223

FAX: (501) 221-9068 or (501) 227-5444

Special Needs

Please contact CMSA, Denise Flake at (501) 673-1145 thirty (30) days in advance to ensure proper accommodations are available.

Conference Etiquette

To make the conference experience an enjoyable event for all attendees, please keep the following in mind:

As a courtesy to speakers and other attendees, please refrain from the use of pagers or cell phones during presentations. Please also keep in mind that conference participants are there to learn. In consideration of all attendees, please turn your pager or cell phone to vibrate or off while in meetings.
In order to accommodate environmental sensitivities of some of our attendees, please do not wear scented products while attending the conference, especially the sessions. Please also consider that moderation and restraint in the use of perfume, cologne or scented products in session and events greatly enhances the ability of individuals who suffer from chemical sensitivities such as MCS, to fully participate in this valuable educational forum.
To maintain and demonstrate professionalism within our industry, conference attire is business casual.
Because it is difficult to adjust meeting room temperatures to suit individual preferences, please bring a sweater/jacket or wear layered clothing to ensure your comfort.

Name Badges

It is important to wear your name badge at all times. This allows you uncomplicated access to conference events, including the tabletop exhibits.

Photographs / Video

Any photos or video taken at the 2009 Collaborative Practice Summit by CMSA may be used in conference collateral, appearing either in printed documents or on the CMSA website. We appreciate your consent to use these photos for the purpose of sharing and promoting the conference. Submission of your conference registration form to CMSA acknowledges acceptance of these terms and provisions of registration.

Smoking

For the comfort and health of all attendees, CMSA's Collaborative Practice Summit is a smoke-free educational event. You may only smoke in areas which have been designated as smoking areas by the hotel.

Statement of Liability Waiver – Terms of Registration

The organizers of CMSA's Collaborative Practice Summit 2009 expressly disclaim liability for acts or omissions of the organizers and for 3rd parties including facilities suppliers and exhibitors in conjunction with the event or for the safety of any attendee while in transit to or from this event. The organizers of this event shall not be liable for any delays or failure in performance or interruption of services resulting directly or indirectly from any cause or circumstance beyond the reasonable control of the organizers including but not limited to, acts of God, war, terrorism, failure of transportation, weather, accidents, fires, electrical failures, strikes, labor disputes, postal delays, explosions, and government orders or regulations. The organizers reserve the right to cancel this function without liability. Attendees who purchased non-refundable airline tickets do so at their own risk. The total amount of any and all liability of the organizers will be limited to a refund of the attendance fee.

CMSA expressly disclaims any liability arising out of attendee's consumption of alcoholic beverages in conjunction with CMSA's Collaborative Practice Summit. The organizers expressly disclaim liability for any acts or omissions of attendees resulting from excessive drinking, recklessness or negligence on the part of any conference participant(s).

As a registered attendee, you also agree to not allow any other individual to participate in your place either at the conference, during the registration process, or any other conference-related activity including acceptance of these terms of registration.

Attendees/Exhibitors at the Collaborative Practice Summit 2009 agree to indemnify, defend, and hold harmless CMSA, its officers, directors and agents, against all claims arising out of actions or omissions of Attendee/Exhibitor at or in connection with the 2009 Collaborative Practice Summit except for CMSA's own gross negligence or willful misconduct. CMSA agrees that it will indemnify and hold harmless Attendee/Exhibitor against all claims arising out of the acts or omissions of CMSA, its officers, directors and agents in connection with the Collaborative Practice Summit 2009 except for Attendees/Exhibitors own gross negligence or willful misconduct.

CMSA reserves the right to substitute an equally qualified speaker in case of an emergency or cancellation. CMSA has no duty to due diligence with respect to presenters, exhibitors, or sponsors, and makes no endorsements of any presentation or product. Organizers: Case Management, Inc. and the Case Management Society of America.

Your conference registration form acknowledges acceptance of these terms and provisions of registration.