The formal CMSA Mission Statement is as follows:
"To positively impact and improve patient wellbeing and healthcare outcomes."
To execute this mission, the Society will base its efforts on the following three ideologies:
- To inform consumers about the services case and care managers provide
- To educate physicians and other providers about improved patient outcomes through the services case and care managers provide
- To educate payors and regulators about improved patient outcomes that case and care management services can provide
The principles upon which the CMSA mission is based are outlined in this value statement:
"Case/Care managers believe patients need an advocate...someone who helps clients understand what's wrong with them, what they need to do about it and why those treatments are important. In this way, case and care managers serve as catalysts. By participating in the equation, case and care managers enable their clients to achieve goals more effectively and efficiently."