| CMSA's 19th Annual Conference & Expo |
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Conference Resources
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ONLINE HANDOUTS
Download the Session Summaries and handouts made available by session presenters.
Access Online Handouts |
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CE MANAGER &
SESSION EVALUATIONS
Complete your session evaluations and generate your certificate of continuing education.
Complete Session Evaluations |
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Enlightened Advocacy
Patients are no longer passive recipients of health care. They are informed consumers of health care services. They are being challenged by hospitals and primary care facilities to engage in their health care by preparing for their appointments with questions, to researching illnesses, treatments, medications, and the facility where they are treated. They are expected to question treatments as appropriate, speak up for themselves, and to inquire about their medication regimens.
How will you advocate this monumental shift in health care?
This event is designed to expose you to various changes and arm you with the knowledge to make change positive for you, your workplace, and most importantly your patients. The world of health care is changing. I will be at CMSA's 19th Annual Conference & Expo to network, learn, present innovative ideas, and interact with peers. Where will you be?
Jeff Frater, RN, BSN, CCM
CMSA President, 2008-2009
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| FEATURED PRESENTATIONS |
 We're Number 37!
T.R. Reid examines why other countries have better, fairer, and cheaper healthcare than the USA. According to the World Health Organization, the U.S., the richest country in the world, ranks 37th overall on healthcare cost, quality, and coverage. |
 Deep Vein Thrombosis
Melanie Bloom, widow of former NBC News Correspondent David Bloom and national spokeswoman for the Coalition to Prevent DVT, discusses the importance of educating the public about DVT. |
 The Platinum Rule: Relationship Strategies for Connecting with Anyone
Dr. Tony Alessandra shows you how to practice The Platinum Rule: "Do unto others as THEY would like done unto THEM!" Once you understand and master The Platinum Rule, you'll be able to build bridges to people of any style, in any business, or personal situation. |
 Wide World of Management Excuses
Stan Slap explores the excuses used to explain poor business performance—and explains why none of them actually make sense. In this keynote, Slap provides managers with an understanding of how to defeat chronic problems and debunks the myths that surround the 10 classic management excuses. |
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| CONFERENCE OBJECTIVES |
CMSA strives to meet the following objectives set for the sessions during 2009:
- Investigate new concepts, resources, collaborative opportunities, and integrated practices that enhance opportunities for case managers to facilitate patient engagement.
- Contrast the past and present of case management and make reasonable assumptions about the future to assess new ways of practice.
- Examine new and emerging case management practice techniques to increase consumer engagement in the personal health care process and outcomes.
- Identify opportunities and discuss health system design and performance to develop successful strategies with case management intervention.
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